SoundCast Radio

Effective Date: 21 March 2025

1. Introduction: Welcome to SoundCast Radio ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, soundcastradio.com (the "Website"). By accessing or using our Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect: We may collect the following types of information:

- Personal Information: Includes your name, email address, phone number, and any other information you provide when contacting us or signing up for our services or newsletter.
- Non-Personal Information: Includes browser type, IP address, operating system, and browsing behaviour on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyse site traffic.

3. How We Use Your Information: We use the collected information to:

- Provide and improve our services
- Communicate with you about updates, promotions, and support
- Monitor and analyse usage trends to enhance user experience
- Ensure website security and prevent fraudulent activities
- Report listener statistics to the UK government bodies regarding performing rights

4. Sharing Your Information: We do not sell, trade, or rent your personal information. However, we may share your information with:

- Service Providers: Third-party vendors that assist in website operations, analytics, or marketing.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security: We implement security measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Links: Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Your Rights and Choices: Depending on your location, you may have rights regarding your personal information, including:

- Accessing, updating, or deleting your data
- Opting out of marketing communications
- Managing cookie preferences

To exercise these rights, please contact us at manager @ soundcastradio.com.

8. Children's Privacy: Our Website is not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take steps to remove it.

9. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.

11a: For iOS Apps: The SoundCast Radio iOS App does not collect any user data when installed or launched on your device.

11b: For Android Apps: The SoundCast Radio Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data.

The Android App also requires access to local storage. This is to store its configuration for faster launch times.

12. Contact Us: If you have any questions about this Privacy Policy, please contact us at:

SoundCast Radio
A division of SoundCast Media Group LTD
Suite LP68424
20 Wenlock Road
London
N1 7GU

Email: manager @ soundcastradio.com

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Thank you for trusting SoundCast Radio. Your privacy is our priority!